Refund & Returns Policy
Thank you for shopping with Gram2Ghor. We truly value your trust and strive to provide high-quality products along with reliable customer service. Our goal is to ensure you have a satisfying experience with every purchase.
Due to the nature of our products and current market conditions, returns and refunds are handled according to the guidelines below.
Return Policy
We kindly request you to check your order carefully in front of the delivery personnel at the time of receiving it. If you notice any problem or mismatch, please contact us immediately at 01822-858380.
Eligible Reasons for Return
- •The product is expired or physically damaged
- •The item differs from what was shown on our website or social media pages
- •The quality does not match the described standard
- •There are issues related to delivery
- •The product weight is inaccurate
- •You received the wrong item
Refund Policy
Gram2Ghor offers a customer-friendly policy where you can try our product and request a refund within 10 days from the delivery date if you are not satisfied.
If any portion of the product has been used, the cost of the used amount will be deducted from the refund.
For assistance, feel free to call us at 01822-858380.
Refund Conditions
- 1Refunds will be processed within 3 days after we receive the returned product
- 2Products must be returned in proper packaging
- 3Delivery/return charges will be adjusted from the refund amount
We believe that a clear and fair return policy helps build strong relationships with customers. At Gram2Ghor, we are committed to handling all return and refund requests professionally and efficiently to ensure your satisfaction.